24/7 Calls for MSPs
Pain: Clients call at any hour with urgent IT issues — outages, security alerts, or failed backups. Every missed call risks SLAs, trust, and recurring revenue. Staffing an after-hours team is costly, and voicemail just isn’t acceptable anymore.
AmazeVoice Solution: AmazeVoice answers instantly, classifies the issue, gathers caller details, and logs tickets directly into ConnectWise, HubSpot, or your PSA. It delivers a calm, professional voice that represents your brand even when your team is offline.
Result: Zero missed calls, 40 % faster resolutions, higher SLA compliance, and happier clients — all without adding overnight staff.